Privacy Policy
Privacy Policy
This Privacy Policy explains how Shrees Foods ("we", "us", "our") collects, uses, and protects your personal information when you visit or place an order at shree-s-foods.myshopify.com (the "Site").
What we collect
- Order information: name, billing address, shipping address, phone number, email, and order details.
- Payment information: processed securely by our payment partners (Razorpay / Shopify Payments / Shiprocket). We do not store your card or bank details on our servers.
- Device & browsing data: IP address, browser type, pages visited (via cookies and standard web analytics).
How we use it
- To process, package and deliver your order
- To send order updates, tracking links, and customer-support replies
- To send marketing emails or WhatsApp messages (only if you opt in)
- To improve the website and our products
- To comply with legal requirements (FSSAI, consumer protection)
Who we share it with
We share only what's necessary, only with trusted partners:
- Shopify — for website hosting, order management, checkout
- Razorpay / payment gateway — for processing payments securely
- Shiprocket / courier partners — for shipping and tracking
- Email / WhatsApp service providers — for transactional and marketing messages
We never sell your data to third parties for advertising.
Cookies
We use cookies to keep your cart working, remember your preferences, and measure site usage. You can disable cookies in your browser, but parts of the site may not work correctly.
Your rights
You can ask us to: see what data we hold about you, correct it, or delete it. WhatsApp us at +91 76958 53437 with the request and your order number.
Data retention
Order records are retained for the duration required by Indian law (typically 8 years).
Contact
For any privacy-related questions, WhatsApp +91 76958 53437. This policy may be updated from time to time; the latest version always lives on this page.